{
  "name": "Panelzy Agent Workspace",
  "short_name": "Panelzy",
  "description": "Inbox, live chat, CRM and analytics for Panelzy support agents. Install on a phone or tablet for offline-tolerant, push-enabled mobile triage.",
  "id": "/agent",
  "start_url": "/agent",
  "scope": "/",
  "display": "standalone",
  "orientation": "portrait-primary",
  "background_color": "#ffffff",
  "theme_color": "#7C3AED",
  "lang": "en",
  "dir": "ltr",
  "categories": ["business", "productivity"],
  "icons": [
    {
      "src": "/favicon.svg",
      "sizes": "any",
      "type": "image/svg+xml",
      "purpose": "any"
    }
  ],
  "shortcuts": [
    {
      "name": "Inbox",
      "short_name": "Inbox",
      "description": "Open the agent ticket inbox",
      "url": "/agent"
    },
    {
      "name": "Live chat",
      "short_name": "Chat",
      "description": "Jump to the live chat queue",
      "url": "/agent/chat"
    },
    {
      "name": "Analytics",
      "short_name": "Stats",
      "description": "Support + chat analytics dashboard",
      "url": "/agent/analytics"
    }
  ],
  "prefer_related_applications": false
}